LEARNING LOG NO. 9 Capacity Management

LEARNING LOG NO. 9

Capacity Management

             

              The class was introduced to Capacity Management.

             

              The professor presented the Capacity Management for IT services. He further discussed that capacity management focuses on the resources that can help to provide the services offered by the organization.

             

              The objective of Capacity Management was also discussed. It focuses to provide enough capacity to satisfy capacity and performance requirements. It should be timely and cost-effective. I noticed that performance is mentioned present – Capacity Management is often connected with performance. Based on my research, ITIL suggests three sub-processes: Business Capacity Management, Service Capacity Management and Component Capacity Management.

                   In my opinion, capacity management is important. Capacity management is critical to keeping IT costs down and quality of service up.

Most organizations use it to get more out of existing IT resources,  improve IT cost per service unit positions, fine-tune applications and infrastructure components, improve performance, reduce consumption, and delay upgrades and eliminate redundant work.